RETURNING AN ORDER

Please use the form below to register your return.

You will need your order number and the email address used when placing the order.

After submitting your return request; you will receive instructions on where to send your return.

RETURNS POLICY

Our return policy allows for returns within 10 days of delivery.

You have 10 days from the delivery of your order to submit your return request and dispatch your return order.

For additional detail and more information, view our full return policy here

 

IS MY ITEM ELIGIBLE FOR RETURN?

To be eligible for a return, your item must be in the same condition as when you received it: unworn and unused, with tags, in its original packaging.

Returns will undergo thorough inspection and will not be accepted if the item shows any signs of wear, such as tanning, sweat, body odor, makeup or deodorant. All orders come with return tags; if these tags are removed, the item is ineligible for return.

Orders that have been placed using Afterpay are eligible for exchange or store credit only.

DISPATCHING YOUR RETURN

Please ensure you have registered your return using the returns portal.
Customers are responsible for return shipping; we recommend all customers to use a tracked service.

We are unable to accept returns that are lost and cannot accept responsibility for items that are not trackable.

Returns will need to be sent to the following address:
Tokyo Foxtrot Returns
Parcel Locker 10270 62361,
Street: 48 DICKSON PLACE,
Suburb: DICKSON
State: ACT
Postcode: 2602
Country: Australia


SUBMIT YOUR RETURN